LEAD TIMES FOR CUSTOM CUSHIONS AND PILLOWS!!
Dear Chair Care Patio Customer.
Our fabric vendors, including Sunbrella, Outdura, Tempotest are experiencing severe supply chain issues and unprecendented manufacturing delays.
Outdoor fabric manufacurers experienced overwhelming demand during the pandemic as everyone is spending more time on their patio and outdoor spaces.We must be honest to say that we are experiencing back order issues across the board when it comes to fabric availability. Fabric delays are beyond our control and this is an isse industry wide, not just for Chair Care Patio. Anyone making outdoor cushions and pillows will have the same issue.
With that being said, we will be checking fabric availability of as soon as your order is received. If your choice of fabric is on back order, we will notify you immediately of the delay time. Some delays are just a week while others are several weeks. You will be given the oppurtunity to wait for your selected fabric or choose another. Our customer service team is ready to work with you regarding fabrics and lead times.
Lead times for custom cushions is currently at 8-10 weeks. We can not guarantee exact completion date for any custom order. It's best to order early as custom cushion jobs are processed in the order they are received.
We thank you for your understanding and apologize in advance for any inconvenience this may cause.
Chair Care Patio